What is GrowTrack?
GrowTrack is a garden intelligence platform that helps you plan, track, and manage your garden using structured tools and AI-assisted insights.
It works for gardens of any size, from containers to commercial gardens.
Is GrowTrack free?
GrowTrack offers free access to core features.
Some advanced features require a paid subscription.
Pricing is always shown clearly before purchase.
Can I cancel my subscription?
Yes.
You can cancel at any time from your account settings.
Your subscription remains active until the end of the current billing period.
Do you offer refunds?
Subscription fees are non-refundable once a billing period has started.
Refunds are only issued where required by law.
Full details are available on the Refund and Cancellation Policy page.
What happens to my data if I cancel?
You keep access until the end of the billing period.
If you delete your account, all personal and garden data is permanently deleted in line with GDPR requirements.
Can I export my data?
Yes.
You can request a copy of your data through your account or by contacting support.
Is my data safe?
Yes.
GrowTrack uses secure infrastructure, access controls, and regular backups.
We take data protection seriously and follow UK GDPR requirements.
Do you sell my data?
No.
We do not sell user data or use it for advertising.
How does the AI work?
AI features analyse the garden data you provide.
AI outputs exist only to support your use of GrowTrack.
Your data is not used to train public or third-party AI models.
Can GrowTrack guarantee results?
No.
GrowTrack provides tools and guidance.
Growing outcomes depend on many factors outside the platform.
How do I contact support?
Email support@usegrowtrack.com
Support is monitored Monday to Friday during UK business hours.
Can I use GrowTrack for schools or organisations?
Yes.
GrowTrack can be used by organisations and educators.
For data or compliance questions, contact support.