Last updated: 24/12/2025
These Terms of Service govern your use of GrowTrack.
By creating an account or using the GrowTrack platform, you agree to these terms. If you disagree, please do not use the service.
Company Information
GrowTrack is operated by GrowTrack Systems Ltd, United Kingdom.
Contact
Email: support@usegrowtrack.com
The Service
GrowTrack is a garden intelligence platform providing tools for planning, tracking, and managing gardens, beds, plantings, and related data.
The service includes optional AI-driven features designed to assist with decision-making using data you provide.
Eligibility
You must be at least 16 years old to use GrowTrack.
By using the service, you confirm that you have the legal authority to enter into this agreement.
Account Registration
You are responsible for maintaining the security of your account.
You agree to provide accurate information and to keep it up to date.
You are responsible for all activity under your account.
Subscriptions and Payments
Some features require a paid subscription.
Payments are processed securely through Stripe.
Subscription fees are billed in advance on a recurring basis unless cancelled.
Refunds follow applicable consumer law and any stated refund policy at the time of purchase.
Acceptable Use
You agree not to:
• Use GrowTrack for unlawful purposes
• Upload harmful or abusive content
• Attempt to access systems without authorisation
• Interfere with platform stability or security
• Reverse engineer or copy platform functionality
We reserve the right to suspend or terminate accounts that breach these terms.
User Content and Ownership
You retain full ownership of all data you create or upload.
This includes garden data, notes, images, and records.
By using GrowTrack, you grant us a limited licence to process this data solely to operate and improve the service.
We do not claim ownership of your content.
AI Features
AI features analyse data you provide to generate insights and responses.
AI outputs are informational only and do not replace professional advice.
GrowTrack does not guarantee outcomes, yields, or results based on AI guidance.
Your data is not used to train public or third-party AI models.
GrowTrack operates a closed-loop AI system
Data Protection and Privacy
We process personal data in line with UK GDPR.
Details are set out in the GrowTrack Privacy Policy.
By using GrowTrack, you agree to our data handling practices as described there.
Service Availability
We aim to keep GrowTrack available and reliable.
Temporary interruptions may occur due to maintenance, updates, or technical issues.
We do not guarantee uninterrupted access.
Termination
You may close your account at any time through the app.
We reserve the right to suspend or terminate access if these terms are breached.
Upon account deletion, your data is deleted in line with our privacy policy and GDPR obligations.
Intellectual Property
All platform software, branding, design, and content remain the property of GrowTrack Systems Ltd.
You agree not to copy, reproduce, or distribute any part of the platform without written permission.
Limitation of Liability
GrowTrack is provided on an as-is basis.
To the maximum extent permitted by law, GrowTrack Systems Ltd is not liable for:
• Loss of data
• Loss of income or profits
• Garden or crop outcomes
• Indirect or consequential losses
Nothing in these terms limits liability where such limitation is not permitted by law.
Changes to the Service or Terms
We may update the service or these terms from time to time.
Material changes will be communicated through the app or by email.
Continued use of GrowTrack after changes means acceptance of the updated terms.
Governing Law
These terms are governed by the laws of England and Wales.
Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.